Privacy Policy
Last updated: January 2026
Introduction
RoomAndNights.com ("We", "Us", or "Our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our website, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Personal information such as your name, email address, phone number, and mailing address
- Payment information including credit card details and billing address
- Travel preferences and booking information
- Account credentials (username and password)
We also automatically collect certain information when you visit our website:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, links clicked)
- Location data (when you use location-based features)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and manage your hotel bookings and reservations
- Communicate with you about your bookings, account, and our services
- Send you marketing communications (with your consent)
- Improve our website, services, and user experience
- Detect and prevent fraud and unauthorized access
- Comply with legal obligations and enforce our terms
- Provide customer support and respond to your inquiries
Sharing Your Information
We may share your personal information with:
- Hotel partners and travel service providers to fulfill your bookings
- Payment processors and financial institutions
- Service providers who assist us in operating our website and conducting our business
- Legal authorities when required by law or to protect our rights
- Business partners for marketing purposes (with your consent)
We do not sell your personal information to third parties for their marketing purposes.
Cookies
We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability (receive your data in a structured format)
- Opt-out of marketing communications
To exercise these rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to such transfers.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
RoomAndNights.com
16000 Meadows Ave, Chino Hills, CA 91709
Email: privacy@roomandnights.com
Phone: +1-888-385-6609
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information.