Manage or Cancel Your Reservation
Use the form below to access your reservation details, resend your confirmation email, or cancel your booking.
Find Your Reservation
Enter the email address you used when making your reservation and your reservation or itinerary number to access your booking details.
What You Can Do
Once you access your reservation, you can:
- View your complete reservation details
- Resend your confirmation email
- Cancel your reservation (if cancellation is allowed by your booking's policy)
- Review your cancellation policy terms
Important: Please review your cancellation policy before canceling. Your cancellation terms were provided on the reservation confirmation page and in your confirmation email.
Need Help?
For immediate assistance, to modify your reservation dates, or for billing questions, please contact us:
Phone: +1-888-385-6609
Email: support@roomandnights.com
We're here to help you through the process. Our customer service team is available to assist with cancellations, date changes, and any billing concerns.
Frequently Asked Questions
Can I modify my reservation online?
No. For any modifications to your reservation (such as changing dates or room type), please contact us directly at +1-888-385-6609 or by email at support@roomandnights.com.
Can I cancel my reservation online?
Yes, you can cancel your reservation online after accessing your reservation details. You will need the email address used at the time of booking and your itinerary number. Please review your cancellation policy on your confirmation email before canceling your reservation.
Can I cancel a non-refundable reservation?
No, non-refundable reservations cannot be canceled after booking. If you have questions about your booking's cancellation policy, please contact our Support Team at +1-888-385-6609 or by email at support@roomandnights.com.
Where can I see my cancellation policy terms?
Your cancellation policy can be found in your Reservation Details (after accessing your reservation) and in your confirmation email.
Can I change the email address on my reservation?
No, to update your reservation email address, please contact us directly by phone at +1-888-385-6609 or by email at support@roomandnights.com.
Where can I find the hotel address for my reservation?
The hotel address appears in the confirmation email that was sent at the time of booking. Alternatively, you can resend the confirmation email by accessing your reservation details above.
International Callers
For international callers, please use our toll-free number: +1-888-385-6609
If you need an accessibility accommodation to utilize this site and our services, we offer assistance that may help. Please call our 24/7 Customer Call Center at +1-888-385-6609.